Send automated payment reminders, service notifications, and customer support messages directly from GenWISP — using WhatsApp.
The GenWISP WhatsApp Module connects your billing and customer system with WhatsApp messaging workflows. This enables ISPs to improve collections, reduce support load, and deliver a better subscriber experience through real-time, familiar communication — on the channel customers actually read.
Send WhatsApp alerts for invoice generation, due dates, overdue reminders, service suspension, and reactivation — fully automated.
Use WhatsApp for helpdesk conversations, ticket updates, and outage announcements with templates and tracking.
Improve payment rates by delivering reminders instantly, with direct payment links, and easy customer follow-up.
Connect GenWISP to your WhatsApp provider/API.
Create message templates for reminders & notifications.
Trigger messages based on billing & service events.
Track delivery and replies in the customer profile.
Improve collections and customer satisfaction with instant WhatsApp communication — powered by GenWISP automation.